KUCHING: Budget carrier AirAsia has reminded all guests travelling during the Kaamatan and Gawai harvest festival and the Hari Raya Haji period (May 27 to June 9) to plan their journeys well ahead.
In a statement on Tuesday (May 27), it advised travellers to arrive at the airport early, with recommended arrival time of at least two hours before domestic flights and three hours prior to an international flight.
“Arriving early will allow ample time to complete all necessary travel procedures during this peak travel period.
“Travellers are also encouraged to perform self check-in via the AirAsia MOVE app, which is available from 14 days up to one hour before scheduled departure time,” it said.
To stay informed, passengers are urged to download the AirAsia MOVE app from the Apple App Store, Google Play Store or Huawei AppGallery to receive the latest travel information including the latest flight updates under the ‘Flight Status’ tab in the App.
“Counter check-in service will only be available for guests with reduced mobility, those travelling with an infant (under 24 months of age), pregnant guests, senior citizens and young guests travelling alone.
“Pregnant travellers are required to fill out a form at the counter before boarding and those beyond 27 weeks of pregnancy are required to submit an approved doctor’s medical certificate,” it said.
AirAsia also reminded guests with reduced mobility to pre-book Special Assistance (Wheelchair Service) at the time of booking or via “My Bookings” tab on the AirAsia MOVE app at least four hours before the scheduled flight departure time.
Meanwhile, for international travel, guests must meet the requirements for every country they will travel to and transit through, including visa requirements.
“These requirements may change from time to time and guests are advised to check the latest requirements with the respective embassies or consulates,” it said.
