KUCHING: The family of 34-year-old Ellen Ng, missing for over two months, has yet to receive updates on her whereabouts, leading Sarawak United People’s Party (SUPP) Public Complaints Bureau chairman Milton Foo to step in and urge authorities to act.
Foo said the family approached him this week after earlier attempts to obtain information from the police and the Sarawak office of the Ministry of Foreign Affairs did not yield any result.
“They were told there were no updates, which is why they came to see me,” he said at a press conference here today.
He added that he contacted the Sarawak office of the Ministry of Foreign Affairs on Friday and was informed that no new updates had yet been received from the Malaysian Consulate General in Hong Kong.
“At this point, the Hong Kong authorities have not reported any new information back to our ministry,” he said.
Ng was last seen on Nov. 8 when her father sent her to Kuching International Airport.
She had told her family she was travelling to Hong Kong for about a week, reportedly for work-related reasons.
After her departure, the family was unable to contact her. Ng later called her brother on Nov. 10 to say she was in Hong Kong and safe, and again on Nov. 14, mentioning she might stay longer and asking them not to worry. That was the last time she was heard from.
A police report was lodged on Nov. 13, followed by a consular case report with the Sarawak office of the Ministry of Foreign Affairs the next day.
The case was publicised in early December, but no new information has emerged since.
Foo said the most urgent step now was to verify Ng’s actual travel movements.
“The first priority is to confirm whether she entered Hong Kong at all. If not, we need to explore other possible destinations. Authorities should be able to trace her last exit from Malaysia through immigration and airline records,” he said.
He emphasised that the tracing process must be conducted through official diplomatic and law enforcement channels.
“The Sarawak office of the Ministry of Foreign Affairs will liaise with our consulate or embassy overseas. The consulate will then work with local authorities to check immigration and police records before reporting back,” he explained.
Foo stressed that this is standard protocol and that private individuals, including family members, cannot access such information directly due to jurisdictional limits.
He also clarified that he was not speculating about what might have happened to Ng, but the priority remained her safety and location.
“At this stage, it is about finding her first. Only then can we determine the next steps,” he said.
He added that he would continue to follow up with the relevant agencies and provide updates to the family as new information emerged.
“The family deserves to know at the very least where she went and whether she is safe,” Foo said.
