KUCHING: Hong Leong Bank and Hong Leong Islamic Bank (HLB) have launched a comprehensive Flood Relief Assistance Programme to support customers affected by the recent floods in Sarawak and Sabah.
According to a statement, the programme provides financial relief and assistance to individuals, Small and Medium Enterprises (SMEs), and micro-enterprises facing hardship due to the floods.
It explained that the Flood Relief Assistance Programme offers up to a six-month payment deferment on loan and financing facilities, including credit cards, for affected individuals, SME, and micro-enterprise customers.
The bank, it added, is also offering free replacements for bank-related documents such as debit and credit cards, as well as cheques and bank statements, that were damaged or lost in the floods.
“For existing SME and micro-enterprise customers, additional financing will be made available to those who require working capital to facilitate their business recovery following the floods.
“To apply, customers need to provide their account holder name, IC number, account number, contact number, email address, the address of the flood-affected location, and a photo of their flood situation,” it said.
Furthermore, it noted that customers can request Flood Relief Assistance by calling 03-7959 1888, emailing CollsCustomerFeedback@hlbb.hongleong.com.my, or visiting the nearest HLB/HLISB branch for assistance.
“SME and corporate customers are encouraged to contact their Relationship Managers for assistance.”
For more information on the Flood Relief Assistance Programme, customers may visit: https://www.hlb.com.my/en/personal-banking/news-updates/flood-customer-relief-assistance.html.
