SIBU: The Sibu Automobile Repairers Association (SARA) will be organising a briefing session on the Insurers and Takaful Operators-Repairers Code of Conduct (COC) for insurers and takaful operators in the motor repair industry, along with a session on the Internal Dispute Resolution (IDR) mechanism, on August 2 (Saturday).
The session to be held at Perdana Room 7, Level 2, Tower B, Kingwood Hotel here, from 8:30 am to 1:00 pm.
It is open to workshop owners, supervisiors, technicians, and all stakeholders in the motor repair industry, with registration fee of RM100 per participant.
According to SARA’s press release on Thursday, the session is aimed at helping industry players understand the COC issued by Bank Negara and the procedures involved in resolving disputes with insurance companies.
Special guest speakers include Ken Too, Federation of Automobile Workshop Owners’ Association of Malaysia (FAWOAM) Council member and member of the COC Administration Committee (CAC) appointed by Bank Negara, who is also representative for Persatuan Insurans Am Malaysia (PIAM) and Malaysian Takaful Association (MTA).
SARA chairman, Teo Nging Poh, who is also FAWOAM president, encouraged all East Malaysian repairers to participate in this valuable opportunity to understand current regulations and dispute procedures.
“It is important for all workshop operators to be aware of the COC and the IDR process as these directly affect day to-day workshop operations and claims management,” he said.
For registration and enquiry, Whatsapp to Teo at 019-8870383.
