Convention seeks to boost govt service delivery
KUCHING: The Creative and Innovative Group (KIK) Convention should be used as a mechanism to solve problems, improve work processes and introduce new ideas. In stating this, Natural Resources and Urban Development Ministry permanent secretary Datuk Zaidi Mahdi said the state government initiative to cultivate innovation and creativity needs to be implemented and applied more […]
Uphold integrity and improve service delivery, policemen told
SERIAN: Uphold integrity, strengthen service delivery and support the government’s efforts and policies in maintaining the peace and well-being of the community. This was the advice of Serian district police chief DSP Aswandi Anis to policemen in Serian, reminding them to carry out their duties professionally. “I want us to focus on the spirit of […]
Towards optimum service delivery of Malaysian Army
SAMARAHAN: The Malaysian Army has organised the movement of thousands of personnel to Sarawak including three groups, namely the Third Brigade, the 9th Brigade and the 31st Brigade. Senior Minister of Defence Datuk Seri Hishammuddin Tun Hussein said this arrangement was to enable the operation of the Army under the Division 1 Headquarters to continue […]
Civil servants can make a difference with empathy
KUCHING: Civil servants can further improve their services to the rakyat by putting themselves in their shoes and empathising with them. In stating this, recently retired State Secretary Datuk Amar Jaul Samion said civil servants need to understand the rakyat’s problems, what they go through and understand their difficulties and shortcomings. “What you do matters, […]
Innovative-driven mindset crucial to boost productivity
KUCHING: Civil servants should have an innovative-driven mindset that will boost their productivity and delivery efficiency. “Productivity is the trigger for change, the game changer in the country’s economic recovery. However, productivity will not be achieved by itself. Productivity growth exists through carefully planned actions,” said Sarawak Federal Secretary Datuk Amir Omar. “Hence, government departments […]
‘Service Sarawak’ at your finger tips
MIRI: The launch of a local ‘Service Sarawak’ centre yesterday was a clear indication of the state government’s commitment to the digitalisation of its service delivery. “Services are integrated across agencies for a seamless experience for clients,” said Chief Minister Datuk Patinggi Abang Johari Tun Openg to reporters after the launching ceremony. The centre was […]