Tuesday, 2 September 2025

The heart of effective leadership

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When Love Meets Leadership

DEAR leaders, as quoted by Dorothy Day, the greatest challenge of the day is: how to bring about a revolution of the heart.

In our fast-paced world, often dominated by competition, performance metrics, and a results-driven mindset, it is essential to remember that the fundamental human connection that binds us all is LOVE.

In this context, love is not merely a romantic notion; it embodies empathy, compassion, and respect – qualities that are instrumental in effective leadership.

Leadership needs to transcend traditional authority and explore the deeper significance of relationships, connections, and genuine care for others.

In the dynamic landscape of leadership, where strategies, metrics, and performances often dominate conversations, I believe you would agree with us that one element that remains persistently overlooked though so crucial is LOVE.

While traditional views of leadership may emphasise authority and decisiveness, a growing body of research suggests that love – defined here as fostering genuine care, empathy, and connection – can dramatically enhance the efficacy of leadership.

The Importance of Love in Leadership

In leadership, love cultivates a foundation of trust, empathy, and connection among team members. When leaders genuinely care for their people, they foster an environment where employees feel valued and understood.

This is increasingly vital in our modern era, where employee well-being has a direct correlation with productivity and job satisfaction. Gallup reports that engaged teams experience 21 per cent greater profitability and 17 per cent higher productivity than their disengaged counterparts.

This engagement, in large part, stems from an environment where love manifests itself through recognition, support, and understanding, leading to a more positive workplace culture.

Leaders who embody love prioritise authenticity and vulnerability. When leaders share their struggles and triumphs, they create a space where team members feel comfortable doing the same.

This emotional openness lays the groundwork for a more united team, where individuals look out for each other and work collaboratively toward common goals.

Different Definitions of Love

Love is multifaceted and it encompasses different definitions and expressions, such as romantic love, platonic love, and self-love. In the context of leadership, however, the focus shifts toward agape – unconditional love or care for others. This selfless love is vital in creating a nurturing environment where employees can thrive.

For instance, consider the concept of self-love but one that leads to loving others too. Leaders who practise self-love maintain their mental and emotional health, which directly impacts their ability to lead effectively.

They model healthy behaviours, encouraging team members to prioritise their well-being. By recognising their limits, these leaders can respond compassionately when their employees face challenges, creating a cycle of care that permeates the team.

How Love Affects Leadership Styles

Different leadership approaches are profoundly influenced by the presence or absence of love. Transformational leaders, for example, inspire their teams by fostering an emotional connection to their vision.

They encourage personal development and growth, building a culture where team members feel motivated to contribute toward the overarching goal.

The emotional intelligence displayed by transformational leaders, often a result of their loving approach, promotes a shared sense of purpose.

Servant leadership, on the other hand, positions love at its core. Servant leaders prioritise the needs of their team members, emphasising service over authority.

They invest in the growth and well-being of their employees, which not only uplifts individuals but also enhances overall team performance.

Research from the Greenleaf Center for Servant Leadership underscores that such an approach leads to higher employee satisfaction and lower turnover rates, illustrating the practical benefits of love-infused leadership.

Democratic leadership, characterised by collective decision-making, can also benefit from love. These leaders foster an environment of collaboration and open communication, ensuring every team member feels valued.

By prioritising relationships and emotional connection, democratic leaders create a foundation for innovation and creativity, encouraging diverse ideas and perspectives to flourish.

When to Express Love in Leadership

There are pivotal moments in leadership life where the expression of love – support, recognition, and vulnerability – can make a significant impact. One such moment is during times of hardship.

When an organisation faces challenges, leaders who demonstrate love by showing empathy and offering support can help their teams navigate uncertainty.

Research shows that compassionate leadership can lead to increased resilience among teams, ultimately improving their chances of overcoming adversity.

Recognition is another critical moment for love. A simple acknowledgement of hard work fosters connection and belonging.

In fact, a survey by OfficeVibe reveals that 82 per cent of employees would work harder if their efforts were better recognized.

Love expressed through recognition amplifies motivation and strengthens relationships within the team.

Sharing vulnerabilities is a powerful opportunity for leaders to embody love. By revealing their struggles and emotions, leaders create a two-way emotional street that encourages openness among team members.

This exchange not only deepens connections but also fosters a supportive environment, paving the way for collaboration and innovation.

Who Embodies Love in Leadership?

Examining modern leaders known for their loving approach reveals the transformative potential of love in leadership.

Satya Nadella, CEO of Microsoft, stands out for his emphasis on empathy and shared purpose.

His leadership philosophy focuses on fostering a growth mindset culture and prioritising employee well-being and development.

The resulting transformation at Microsoft showcases how a loving approach can drive innovation and success.

Another example is Howard Schultz, the former CEO of Starbucks. Schultz’s commitment to creating a people-centric culture has been widely recognized.

He famously said, “In life, you can’t get everything you want, but you can get everything you need. At Starbucks, we have learned to lead with love.”

His unique emphasis on nurturing relationships with both employees and customers has positioned Starbucks as a leader in the corporate world.

Where Love Meets Leadership

Various environments – corporate, non-profit, educational – can reap the benefits of love-driven leadership. In the corporate sector, companies like Patagonia and Zappos have exemplified how a people-first approach fosters innovation and loyalty.

Their cultures, built on trust and care, not only enhance employee satisfaction but also yield better customer experiences.

In the non-profit sector, loving leadership becomes crucial when addressing societal issues. Leaders who demonstrate compassion inspire teams to work with purpose, making a tangible difference in their communities.

The inspirational work of organizations like Doctors Without Borders illustrates how loving leadership fuels dedication and resilience in the face of adversity.

Educational institutions also benefit immensely from love-driven leadership. At the helm of such institutions, leaders who prioritise care create nurturing environments that inspire both educators and students.

This nurturing fosters a sense of belonging, which is essential for effective learning and development.

Love as the Key

In essence, effective leadership aligns with a profound understanding of love – love as an ethic, love as a practice, and love as a guiding principle.

A leader who cannot love cannot truly lead. Love serves as a cornerstone for the development of meaningful relationships, driving teams toward shared goals while enhancing engagement and satisfaction.

Those who love deeply, often inspired by their faith in a higher purpose, understand that leading with love transcends the challenges of authority and governance.

History is replete with figures like Martin Luther King Jr who led movements through the power of compassion and love.

Their legacies resonate today, reminding us that love is the key that unlocks, not only the heart of leadership but also the potential for greatness in every team.

Dear leaders, as we embrace love in our leadership styles, may we cultivate environments that inspire, empower, and create lasting change.

Ultimately, when love meets leadership, the world becomes a better lovelier place for everyone.

The views expressed here are those of the writers and do not necessarily represent the views of Sarawak Tribune. The writers can be reached at argenisangulo@gmail.com and lawleepoh@gmail.com.

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