Thursday, 19 March 2026

Working From Home, But At What Cost?

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The government’s plan to refine and possibly implement a work-from-home (WFH) arrangement for the public sector comes at a time when the world is once again facing uncertainty.

Rising global tensions, particularly in West Asia, have begun to ripple across economies. Energy prices are climbing, and governments everywhere are looking for ways to cushion the impact. Malaysia is no exception.

In that context, the idea of WFH is not entirely surprising.

Communications Minister Fahmi Fadzil told Parliament recently that a decision on the proposal is expected after the coming Hari Raya Aidilfitri. He said the Cabinet had received an initial report on the matter, but further improvements are needed before it is presented to the National Economic Action Council (NEAC).

“Priority will be given to non-critical sectors, and the Prime Minister has requested that the report be presented in a more comprehensive manner at the next NEAC meeting.”

Asked whether the policy would be extended to the private sector, Fahmi said companies were free to adopt similar arrangements.

On paper, it makes sense.

Fewer people commuting would mean lower fuel consumption. Reduced office usage could translate into savings on electricity and operational costs.

It also signals a government that is responsive and willing to adapt — something that aligns with the broader spirit of the MADANI administration.

To be fair, Malaysia is not stepping into unfamiliar territory. We have done this before. During the COVID-19 pandemic, WFH and home-based learning — or PdPR — became the norm almost overnight.

It was a necessary response to an unprecedented crisis. It kept the system going when the alternative was complete disruption.

But as we revisit this idea today, we must ask a more important question: did it truly work the way we hoped it would?

For adults in the workforce, especially those in administrative or non-critical roles, WFH can be manageable — even beneficial.

But when it comes to education, the equation is entirely different.

Learning is not just about delivering content. It is about engagement, supervision, discipline, and human interaction.

And this is where the concern begins.

We saw during the pandemic how difficult it was for students — particularly younger ones — to fully adapt to home-based learning. Many struggled to stay focused. Others simply fell behind.

Teachers did their best. Parents tried to help. But the reality is that not every home is a classroom.

One of the biggest challenges is supervision. If both parents are working — which is the case for many households today — who ensures that the child is actually learning?

Who makes sure the lesson is understood, not just attended?

A screen can deliver a lesson, but it cannot guarantee attention. A teacher can speak, but cannot always tell if a child is distracted, confused, or disengaged behind that screen.

For primary school students especially, the situation becomes even more problematic.

At that age, learning is foundational. It requires guidance, repetition, and close monitoring. Expecting young children to learn effectively on their own, through a device, is not just optimistic — it may be unrealistic.

Then there is the issue we often talk about — but perhaps have not fully solved: access.

Not every household has a computer. Not every family can afford stable internet. And not every area, particularly in rural Sarawak and Sabah, enjoys reliable connectivity.

For some students, WFH and PdPR do not just mean inconvenience — they mean exclusion.

When education becomes dependent on devices and data, inequality quietly widens.

Those with access move forward; those without are left behind. And the gap grows.

The intention behind the proposal is understandable — to reduce costs and manage resources more efficiently.

But savings must be measured not just in ringgit, but in impact.

If the goal is to reduce electricity consumption in office buildings, but the trade-off is weaker educational outcomes, then we must ask:

Are we solving one problem while creating another?

Education is not an area where compromise comes without consequence. The effects may not be immediate, but they will surface — in learning gaps, reduced competencies, and eventually, in the quality of our future workforce.

This is not to say that WFH should be rejected outright.

There is space for flexibility. Certain sectors can adopt hybrid models. Non-critical roles can rotate. Digital tools can continue to complement traditional systems.

But when it comes to schools and students, caution must take precedence over convenience.

Policies must be tailored, not applied broadly. Urban realities are different from rural ones. Secondary students are different from primary learners. And not all households are equally equipped.

A one-size-fits-all approach may be efficient on paper, but ineffective on the ground.

At its core, this is not just about WFH. It is about priorities.

Cost-saving is important. Efficiency matters.

But education must remain non-negotiable, because what we are shaping today is not just policy — it is the future of a generation.

Perhaps the real question we should be asking is not whether we can work or learn from home, but whether, in doing so, we are giving our children the best possible chance to grow, learn, and succeed.

Because in the end, savings can always be recalculated. But lost learning is far harder to recover.

The views expressed here are those of the writer and do not necessarily represent the views of Sarawak Tribune. The writer can be reached at drnagrace@gmail.com.

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