KUCHING: Innovation and creativity must remain central to improving public service delivery, particularly in meeting the evolving needs of the people, said the Deputy Minister for Women, Early Childhood and Community Wellbeing Development, Datuk Rosey Yunus.
Rosey, representing Minister Datuk Seri Fatimah Abdullah, said the Kumpulan Inovatif dan Kreatif (KIK) Convention serves as a strategic platform to strengthen an innovation-driven culture within the Sarawak Civil Service.
“KIK is a platform to empower innovation among civil servants. Through this, ideas and solutions can be developed to address real challenges in service delivery in a more creative, systematic and effective manner,” she said during the closing of the ministry’s KIK Convention at Penview Convention Centre here today (April 29).
In her speech, Fatimah said the initiatives not only reflect creativity but also have strong potential to deliver sustained impact in improving people’s quality of life.
“With the theme ‘Innovation Driving Aspirations’, this convention is highly relevant in strengthening public service delivery, particularly in social support and community wellbeing,” she said.
The two-day convention saw participation from 10 teams comprising 72 participants from agencies, including the Sarawak Social Welfare Department (JKMS), the Sarawak Women and Family Department, SeDidik, and the ministry.
Rosey noted that many of the projects presented were grounded in real operational challenges, with solutions that incorporated technology, data and new approaches to deliver high-impact outcomes.
“These innovations are based on real experiences in the field. They are not just theoretical ideas, but practical solutions to improve systems, monitoring efficiency, resource management and access to services for the community,” she added.
She also stressed the importance of continuous improvement, noting that the ministry’s responsibilities span across all stages of life, from birth to old age, offering vast opportunities for innovation.
“We must listen to feedback from the ground, understand the issues faced by the people and innovate to enhance our services. That is how we remain relevant and effective,” she said.
Rosey further highlighted past achievements, including the Kenyalang Drone team, which received recognition and a Special Jury Award at the Sarawak Civil Service Innovation Convention (SCSICA) 2024 for its integrated social case management system that addresses the community reintegration of former inmates.
She expressed hope that more teams under the ministry would qualify for SCSICA 2026, and that innovations developed would be implemented sustainably.
At the convention, Hachisuno from SeDidik Sarawak emerged champion for its innovation in food waste management, winning RM2,500, a trophy and a certificate of participation.
Second place went to Kenyalang Drone from the ministry for its system that supports the treatment and rehabilitation of individuals involved in substance abuse, while Ckei Nova from JKMS took third place with an innovation designed to assist in managing abandoned infants.
Rosey also encouraged wider participation in future editions, including from other agencies, to further expand the impact of innovation across the public sector.
She expressed appreciation to the organisers, participants, judges and all involved for their commitment to making the convention a success.
“With strong collaboration, dedication and continuous innovation, we can deliver better services for the people of Sarawak,” she said before officially declaring the convention closed.
