KUCHING: Upskilling employees with digital skills has improved workforce flexibility at Sarawak Energy, said its Chief Digital Officer Sim Ko Sin.
She said this in turn encouraged the exploration of new ways of working by leveraging technologies and innovations, creating a positive experience in using digital tools.
Thus making for a more receptive environment to make digital changes and accelerate digital transformation.
Sim highlighted this at the ‘Bersama Sarawak: Microsoft Cloud Summit’, an annual event designed to empower organisations to unlock the potential of cloud computing and drive Sarawak’s digital transformation journey forward.
Held at the Riverside Majestic Hotel here, the summit brought industry leaders, cloud experts and tech enthusiasts together to explore the latest advancement in cloud technology, network with peers, and gain practical insights from real-world case studies.
Sim said their success in digital transformation is predicated on the people’s skills and capabilities to leverage new technologies and innovation.
“While we attract talents with digital competencies, we must also close the digital competency gaps and enhance digital savviness in our multi-generational workforce.
“The Sarawak Energy Digital Acculturation Programme (SEDAP) is our way of providing meaningful experiences, centred around adopting digital methods of working, building a digital workforce and empowering our digital people with digital toolsets,” she explained.
Sim who was a panel speaker for the session ‘Digital Transformation of Going on Cloud’, discussed the obstacles that Sarawak Energy had to overcome prior to shifting its focus and aspirations of becoming a digital utility by 2025.
“In the beginning, we utilised multiple platforms and systems that lacked synergy, integration, and did not feature single sign-up functions or analytics functions for example.
“We also lacked modern collaboration tools such as videoconferencing facilities and other office productivity and mobility toolsets,” she said.
Sim highlighted that notable changes that Sarawak Energy had implemented to enhance its operations and business such as the introduction of paperless bills, hazard reporting using the company’s mobile app SEB Cares, e-learning and remote monitoring systems.
She added that Sarawak Energy is transforming its business operations through the use of modern technologies and accelerating smart business by developing business digitalisation blueprints and roadmaps for each of its core lines of business including Digital Power Plant, Smart Grid and Smart Retail.
Sarawak Energy, she said, has offices across Sarawak and is also communicating with various stakeholders.
“Virtual conferencing enables us to carry out meetings and events anytime and anywhere.
“Through cloud applications, our employees can also share larger volumes of data and documents with a wider audience, and they are utilising the shared document function to provide feedback on each other’s work. We can also reduce overlapping of information and redundancies with shared folders,” she said.
Sarawak Energy embarked on its digital transformation journey in 2018 introducing its Digitalisation Roadmap to drive operational excellence with the purpose of maximizing corporate values and optimising resources such as manpower, time and expenditure.
Malaysia’s largest renewable energy developer and provider is now firmly on the path of becoming a digital utility.
Other panelists at the event were Chief Executive Officer for Sarawak Digital Economy Corporation (SDEC) Sudarnoto Osman and co-founder of The Learning Curve, Kenneth Chai, and the discussion was moderated by Kathleen Lim from Microsoft Malaysia.
