KUCHING: The newly launched state water management entity, Sarawak Water Sdn Bhd, has developed a mobile application to enhance customer service.
Utility and Telecommunication Minister, Datuk Seri Julaihi Narawi, said the app will allow users to monitor their daily water consumption and make bill payments online more conveniently.
“Consumers can now settle their bills online with greater ease,” he said during the launch of the entity officiated by Premier Datuk Patinggi Tan Sri Abang Johari Tun Openg at the Borneo Convention Centre Kuching (BCCK) today.
On a side note, Julaihi said that water supply coverage in Sarawak’s urban areas has exceeded 99 per cent, while rural coverage stands at only 71 per cent.
Overall coverage, he said, is estimated at 85.6 per cent.
“I believe with the implementation of the Sarawak Water Supply Master Plan and the state water grid, we will be able to achieve full water supply coverage by 2030. However, we will require more than RM20 billion to reach this target.
“Among the major projects are the Landeh Water Treatment Plant, Nyabau water supply project, Beluru water supply project, Samalaju water supply project, Trusan water supply project, Lawas water supply project, and many more,” he added.
In addition to supply through treatment plants and the water grid system, Julaihi said the state government has not forgotten the needs of remote settlements, which are being served through the Sarawak Alternative Water Supply (SAWAS) programme.
“The Sarawak Government has approved RM1.1 billion for the programme to upgrade and replace 2,740 kilometres of ageing water pipes across the state.
“The programme began at the end of last year (2024) and is still ongoing in 2025, being carried out in phases over five years,” he explained.
He added that since 2018, the Sarawak Government has approved nearly RM6 billion to implement water supply projects across the state.
“To meet the immediate needs of residents, we have also introduced water treatment plants under the Acute Water Treatment Plant initiative in areas with adequate and suitable raw water sources,” he said.
